Updated at: 2026-03-29.
Effective Date: March 28, 2026
Website: SerpX.ai
This Refund Policy explains how refunds, cancellations, renewals, and billing adjustments are handled for SerpX.ai subscriptions, paid plans, and related digital services.
All subscription fees, recurring plan charges, and payments for digital access to SerpX.ai are generally non-refundable. This includes monthly subscriptions, recurring renewals, upgrades, add-ons, and payments made for access to premium tools, reports, usage allowances, or advanced platform features.
SerpX.ai offers subscription-based access to digital services. When you subscribe to a monthly plan, you are purchasing access for the applicable billing period.
Once that billing period begins and paid access is made available, the fee for that period is generally not refundable, whether or not you fully use the service during that period.
You may cancel your subscription at any time before the next renewal date. If you cancel, your subscription will typically remain active until the end of the current paid billing period, and you will not be charged again for a future renewal unless you re-subscribe.
Cancellation stops future renewal charges. It does not usually entitle you to a refund for the current billing period.
We do not generally provide partial refunds, prorated refunds, or credits for:
If you upgrade your plan, the new billing terms, charges, and effective access level may apply immediately or at the next billing cycle, depending on how the upgrade flow is configured at the time of purchase.
Downgrades typically take effect at the next renewal cycle unless otherwise stated. Downgrading a plan does not normally create a right to a refund or partial credit for the current paid period.
If you believe you were charged in error, charged more than once for the same plan, or billed without authorization, you should contact us promptly with the relevant account and payment details.
Verified duplicate charges, clear technical billing mistakes, or unauthorized payment issues may be reviewed and corrected at our discretion or as required by applicable law.
Although refunds are generally not provided, we may review certain requests on a case-by-case basis in limited situations, such as:
Any exception granted in one case does not create an obligation to grant refunds in future cases.
If SerpX.ai offers a free trial, discounted trial, promotional credit, or introductory offer, the specific terms of that offer will control the applicable billing and cancellation conditions.
Unless otherwise stated, failure to cancel before the end of a trial or promotional period may result in the paid subscription renewing automatically at the applicable rate.
Refunds are not provided based on subjective dissatisfaction, business outcomes, ranking changes, traffic performance, SEO campaign results, or expectations regarding specific keyword, backlink, or reporting outcomes.
SerpX.ai provides digital tools and data-driven insights, not guaranteed search engine results or guaranteed business performance.
If your account is suspended, restricted, or terminated due to violation of our Terms & Conditions, abuse of the platform, misuse of the service, fraudulent activity, or other prohibited conduct, you will generally not be entitled to a refund unless required by applicable law.
If you believe a charge is invalid, please contact us first so we can review the issue. Filing an unjustified chargeback after valid access has been provided may result in suspension or termination of your account and may affect your future ability to use SerpX.ai.
Nothing in this Refund Policy is intended to limit or exclude any non-waivable rights that may apply to you under mandatory consumer protection laws in your jurisdiction.
If local law gives you a right to cancel, withdraw, or receive a refund in circumstances where such rights cannot legally be excluded, those rights will apply to the extent required by law.
If you want us to review a billing issue or refund-related request, please contact us through our support or contact channels and include:
We may update this Refund Policy from time to time to reflect changes in our services, billing practices, legal requirements, or subscription structure. Updated versions become effective when posted on SerpX.ai unless stated otherwise.
If you have questions about this Refund Policy, please contact us through the contact page or support channels available on SerpX.ai.